Contact Us

Contact Us

Thank you for choosing BEVVIER.

If you have questions about our products, an existing order, shipping, tracking, returns, refunds, cancellations, or other after-sales matters, our customer support team is here to assist you.

Company & Contact Information

Brand Name

BEVVIER

Legal Company Name

Chongqing Huyue Technology Co., Ltd.

Official operating company of BEVVIER

Business & Return Address

Room 4-2, No. 128 Yulong Road,
Chenjiaba Subdistrict,
Wanzhou District,
Chongqing, China

Registered business and return address of Chongqing Huyue Technology Co., Ltd.

Customer Support Email

service@bevvier.com

For product questions, orders, shipping, tracking, returns, refunds, cancellations, and after-sales support

Customer Service Hours

Monday to Friday
9:00 AM – 6:00 PM (Hong Kong Time)

Response Time

We aim to respond to customer inquiries within 24–48 business hours.

How We Can Help

Our customer support team can assist with:

  • Product questions
  • Order information
  • Order changes
  • Shipping inquiries
  • Tracking information
  • Cancellations
  • Returns
  • Refunds
  • Damaged or defective products
  • Incorrect or missing items
  • General after-sales support

For faster assistance regarding an existing order, please include your order number when contacting us.

Before Sending a Return

Please contact our customer support team before sending any product to our return address.

Return instructions may vary depending on the product, order status, and reason for the return. Products sent without prior return instructions may experience delays in identification or processing.

Email Us

For customer service assistance, please email:

service@bevvier.com

We aim to respond within 24–48 business hours during our normal customer service schedule.

Chongqing Huyue Technology Co., Ltd. operates BEVVIER and is responsible for the operation of this website and related customer support services.

Thank you for shopping with BEVVIER.